Privacy policy
Tech Kingdom Pty Ltd is committed to protecting the privacy of your personal information. This Privacy Policy (Policy) explains how we collect, use and disclose information about our customers, suppliers (and their employees) and people who apply for employment with us. It also explains how to contact us if you have any questions about the management of your personal information or would like to access the personal information we hold about you.
"We", "us", "our" and "Tech Kingdom" means Tech Kingdom Pty Ltd (ABN to be confirmed) and its related bodies corporate.
What personal information do we collect?
Personal information is any information that identifies you or could be used to identify you. It does not include information that has been de-identified or aggregated. We may collect the following personal information from you:
- Name, email address, postal address, telephone number
- Payment and billing information
- Transaction details and purchase history
- Information about how you use our website and services
- Any other information you provide to us directly
How do we collect personal information?
We collect personal information in the following ways:
- When you make a purchase from our website
- When you create an account with us
- When you subscribe to our newsletter or marketing communications
- When you contact us with enquiries or feedback
- Through cookies and similar tracking technologies on our website
How do we use personal information?
We use personal information for the following purposes:
- To process and fulfil your orders
- To provide customer support and respond to enquiries
- To send marketing and promotional communications (with your consent)
- To improve our website and services
- To comply with legal obligations
- To protect against fraud and unauthorised transactions
Disclosure of personal information
We may disclose your personal information to:
- Third-party service providers who assist us in operating our business (e.g., payment processors, shipping companies)
- Professional advisors such as lawyers and accountants
- Government authorities where required by law
We will not sell your personal information to third parties.
Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses SSL encryption to protect data transmitted online.
Access and correction
You may request access to the personal information we hold about you at any time by contacting us. We will provide access unless there is an exception under the Australian Privacy Principles. If any of your personal information is inaccurate, out of date, or incomplete, please contact us and we will take reasonable steps to correct it.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Changes to this Policy
We may update this Policy from time to time. We will post any changes on our website. We encourage you to review this Policy periodically.
Contact us
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at sales@techkingdom.com.au